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FAQ

1. My law firm currently relies on a large server with regular backup. It needs to be upgraded every couple years, at a huge cost. With DCirrus, will I still need a server

We are a cloud solutions provider and our client law firms do indeed work entirely on the cloud. We offer and put in place a full solution for law firms who no longer require servers at all. Our client law firms receive these additional benefits from DCirrus:

Increased flexibility.

Cloud computing moves with your business and is there to support your growth. The cloud offers unlimited storage space and can scale up or down depending on your current needs. This scalability provides the flexibility for your business to grow whereas traditional servers have limited capacity - when you're out of space you need to get a bigger server.

Greater productivity.

Not only does the additional unlimited storage space of the cloud result in better computing power resulting in your applications performing faster but the cloud frees up your IT concerns and expenses. With DCirrus we ensure proper security measures are in place and keep your applications running smoothly so you don't have to.

Saving on Downtime:

Traditional servers are undependable. Their limited capacity and susceptibility to downtime results in inconsistency which means the productivity of law firms using traditional servers are more apt to suffer. The decreased likelihood of downtime in the cloud leads to improved performance and increased profits. You don't need to spend time on the mundane tasks of regularly monitoring, maintaining and upgrading the hardware and can focus on proactive pursuits that will drive your business forward.

Finally, the cloud is more cost effective

Than traditional servers. Increased flexibility comes with a huge cost savings (see our incredible low monthly fees scaled for the number of users!) for different size firms from sole practitioner to mega-firms. Traditional servers need to be purchased and even if you don't use them at full capacity you're still are paying for them like you are. And don't forget your hardware will age and as it does its value will depreciate year after year. In the next few years firms relying solely on servers will be in the minority. Already today law firms that use the cloud have a significantly greater process efficiency, a big cost reduction in IT spending and they grow faster than their competitors.

2. Where is my data stored

Your data is stored in Amazon Web Services S 3 data storage facility in the country of your jurisdiction to abide by your countries data protection laws.

3. How can I create multiple data room

Your data is stored in Amazon Web Services S 3 data storage facility in the country of your jurisdiction to abide by your countries data protection laws.

4. How the syncing works

Dcirrus have two-way smart syncing. Once you download the application a Dcirrus sync folder is automatically created in your laptop/desktop (make sure you are using window 10, for windows 7 go to C:/users/username /MYSYNC folder) you have to go and do one-time exercise of creating the folder in your laptop). You just have to copy paste the data folders you want to sync in the cloud. In the same manner if you upload any data in the web using the Dcirrus Drive the same will be downloaded in your local laptop. You should now work in your syncing folder so that the data is automatically synced and you don't have to do the copy paste process manually.

5. What happens if my storage is full

Before you will reach the storage full level the system will start sending you messages and you can then increase your storage.

6. What happens if I don't pay the subscription

Your account will be suspended till you pay. Your data will be secured and protected unless and until you will let Dcirrus support team know your decision of continuing or moving out.

7.Can I delete my Data

Yes, you can delete your data anytime from the cloud.

8. Can I put restrictions on file folders and delete the users created by me

Yes, you can create and delete users as per your requirements and put restrictions as allowed by the system using the icon "user permission" in each folder. Users can be created, deleted and modified using "admin" module of the application.

9. What happens if I accidentally delete my files

No worries. The data won't delete in the first deletion. The file colour changes to red to notify the user. If you still want to go ahead and delete you have to delete the same files again and then it will be deleted from the system.

10. What to do if my laptop or phone is stolen, crashed or lost

No worries. You just have to send an email at support@dcirrus.com and our team will disable your corporate id or the particular device which has been lost. Once you buy a new device you just have to login with your credentials and you are good to go again. The syncing feature in the application will automatically download all your data in the same folder structure as it was in the lost device.

11. What is the type, maximum number and size of file I can upload in the cloud

You can store almost any file format in Dcirrus. To protect the system from any misuse the number of files restriction is limited to 20 nos. and size restriction is limited to single file of 20MB. You can have upload multiple files of 20 MB. But you can use the syncing feature to upload any number or size of files.

12. Do I need internet to use Dcirrus

Yes, Dcirrus is a cloud based application and basic internet is required.

13. Can I block the user device working under me so that he can't access the data in the cloud

Yes, you can block the particular device of user under you be it laptop or mobile. You have to go to "admin" module (user list) from dashboard to block the device.

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An easy-to-use, cost effective product that enables you to securely:
- organize
- share
- collaborate
- store files, graphics & information
organize, share, collaborate, store files, graphics & information

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